Introduction “Send Direct Email” button allows to send an email to multiple recipients by using email templates. Also known as direct or bulk emailing. This feature was only available in Classic UI. Now, “Send Direct Email” button is also supported in Unified Interface. By default, the direct email feature is disabled. An administrator must enable the direct email feature. Enable … Continue reading Enable “Send Direct Email” button in Unified Interface
Tag: Unified Interface
Unified Service Desk 4.0 is coming! Check new features here
Click here for more information.