Power Virtual Agents #13: Authentication With Power Automate (Part-1)

Introduction Authentication can be enabled in Power Virtual Agents to allow the user to log in for personalized experiences. Power Virtual Agents utilizes OAuth2 Authentication to provide a robust and secure authentication experience directly through the Power Virtual Agent conversation. Power Virtual Agent and have seen a high impact in reducing the number of caseswith … Continue reading Power Virtual Agents #13: Authentication With Power Automate (Part-1)

Power Virtual Agents #12: Create Authentication Topic(Part-3)

Introduction Authentication can be enabled in Power Virtual Agents to allow the user to log in for personalized experiences. Power Virtual Agents utilizes OAuth2 Authentication to provide a robust and secure authentication experience directly through the Power Virtual Agent conversation Power Virtual Agent and have seen a high impact in reducing the number of caseswith … Continue reading Power Virtual Agents #12: Create Authentication Topic(Part-3)

Power Virtual Agents #11: Enable Authentication Settings (Part-2)

Introduction Authentication can be enabled in Power Virtual Agents to allow the user to log in for personalized experiences. Power Virtual Agents utilizes OAuth2 Authentication to provide a robust and secure authentication experience directly through the Power Virtual Agent conversation Power Virtual Agent and have seen a high impact in reducing the number of caseswith … Continue reading Power Virtual Agents #11: Enable Authentication Settings (Part-2)

Power Virtual Agents #10: Enable Authentication (Part-1)

Authentication can be enabled in Power Virtual Agents to allow the user to log in for personalized experiences. Power Virtual Agents utilizes OAuth2 Authentication to provide a robust and secure authentication experience directly through the Power Virtual Agent conversation Power Virtual Agent and have seen a high impact in reducing the number of caseswith generic … Continue reading Power Virtual Agents #10: Enable Authentication (Part-1)

Power Virtual Agents #9: Entities for Conversation in chatbot

Introduction Natural language understanding is the ability for Power Virtual Agents to understand what the user is telling it. The bot is able to route the user to the topic related to, even if that exact phrase isn't listed as a trigger phrase. An entity represents a real-world subject, such as a phone number, zip … Continue reading Power Virtual Agents #9: Entities for Conversation in chatbot

Power Virtual Agents #8: Redirect the Conversation To Different Topic

Introduction In the previous blog , Building Conversation using the variables https://srinathpega.com/2022/06/27/power-virtual-agents-7-build-conversation-using-variables/ In this blog Will se how to redirect the conversation to the other Topics. This helps in reduces the number of places you keep the same information in the Bot, So we can update it one place if necessary and not worry about … Continue reading Power Virtual Agents #8: Redirect the Conversation To Different Topic

Power Virtual Agents #7: Build Conversation using variables

Introduction In the previous blog Creation of the topic for the bot conversation https://srinathpega.com/2022/06/26/power-virtual-agents-6-topic-creation-for-conversation/ In this blog will see building the conversation for the bot using variables. Variables to handles the dynamics content, such data input by the user. Variables save responses from user to helps guide the conversation. Variable’s value can only be used … Continue reading Power Virtual Agents #7: Build Conversation using variables

Power Virtual Agents #6: Topic Creation for Conversation

Introduction Power Virtual Agents, a topic that determines how a bot responds to a question from a user. You can create topics by customizing provided templates, creating new topics from scratch or get suggestions from existing help sites. Topics have Trigger Phrases and Conversation NodesTrigger Phrases: phrases, keywords, or questions that a user is likely … Continue reading Power Virtual Agents #6: Topic Creation for Conversation

Power Virtual Agents #5: Publish your bot to the demo site

Introduction Power Virtual Agents provides a demo website so that you can invite anyone to test your bot by sending them the URL. The demo website is useful to gather feedback to improve the bot content before you activate the bot for your real customers. After you've published at least once, you can connect your … Continue reading Power Virtual Agents #5: Publish your bot to the demo site

Power Virtual Agents #4: Edit the existing Topic

Introduction In this blog, I will show step by step process of the creation of a new Topic for chatbot from existing Topics. Copy the Topic Go to https://powerva.microsoft.com/ and select the bot and Environment. 2. Click on the Topic in the left Pane. 3. Hover the mouse on topics, appears the More actions, click on … Continue reading Power Virtual Agents #4: Edit the existing Topic