Power Virtual Agents #18: Chatbot Creation in Microsoft Teams


Power Virtual Agents is available as both a standalone web app and as an app in Microsoft Teams. Most of the functionality is the same, but when you use Power Virtual Agents as a Microsoft Teams app, it will only be available internally. This is an ideal solution if you want to create a chatbot to answer common internal questions posed by
employees, particularly for areas like IT and human resources where there are a lot of frequently asked questions.

The previous blog was on creating the Team to add the Power Virtual Agents App to Microsoft Teamshttps://srinathpega.com/2022/07/18/power-virtual-agents-16-team-creation-in-microsoft-teams/ and Adding the Power Virtual App to Microsoft Teams https://srinathpega.com/2022/07/19/power-virtual-agents-17-adding-pva-app-to-microsoft-teams/

In this blog, will be the creation of the Power Virtual Agents Chatbot in Microsoft Teams.

ChatBot Creation

  1. Go to https://teams.microsoft.com/
  2. Click on the Power Virtual Agents App which is pined on the left tool bar.

3. Click on start now to Create the chatbot.

4. It will ask the team you want your bot to join. When you are adding a bot as an app in Teams, you can think of it as adding a new virtual member of your team. Search for and select the team you created in the previous blog ( https://srinathpega.com/2022/07/18/power-virtual-agents-16-team-creation-in-microsoft-teams/)

5. Select the team, and click continue.

6. You will get a message advising that it takes some time to set this up for the first time. Wait for this to finish.

7. It will prompt to create a new bot. Give the bot a name and Language for the Bot to speak click create.

8. Wait a minute or so until the bot has been provisioned.

9. Now we can see the familiar Power Virtual Agents builder inside Microsoft Teams.

10. The test bot pane on the left as normal.

Hope you learn something, Thanks for Reading 📖!

Happy Power365ing!

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